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Question 1

Where is Snowboard hosted?

That is your choice. Our cloud offering works in any AWS region.
You can also host it in your own data center or on your favorite cloud provider with Docker or Kubernetes.

Question 2

What is the connection between Snowflake and Snowboard?

The Snowboard Data Catalog connects with a technical user to the Snowflake Data Cloud. This technical user only needs read-access to your data. For storing profiling statistics and more meta data, Snowboard needs a new database object. More information can be found in the technical docs.

Question 3

How does Snowboard know when a table was last updated?

Every interaction in your data warehouse happens with SQL. Snowboard parses these SQL statements and uses the query plans to figure out, when tables were updated, how often they are used and how data flows are modelled.

Question 4

How do I get support?

You can always reach us on hi@snowboard.software. As soon as we are in contact, you can also reach us by chat on Microsoft Teams or by phone.